Privacy Policy

Your privacy is important to us. This policy explains what information Play and Spin collects when you visit our website or use our services, how we use it, and the choices you have.

Information We Collect

When you visit playandspin.com, our servers automatically record standard log data — your IP address, browser type, referring page, pages viewed, and visit timestamps. This data is used for security and aggregate traffic analysis and is not linked to personally identifying information.

When you contact us, submit a party inquiry, or register for an event, we collect the information you voluntarily provide — such as your name, email address, phone number, and party details. We collect only what is needed to respond to your request and coordinate your booking.

If you make a purchase or booking deposit through our website or third-party booking platform (sacoaparty.com), payment information is processed directly by the payment processor and is not stored on our servers.

How We Use Your Information

Information we collect is used to:

• Respond to inquiries and coordinate party or event bookings
• Send booking confirmations and event reminders
• Improve our website and services based on aggregate usage patterns
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Cookies

Our website uses cookies — small text files stored on your device — to enhance your browsing experience. Cookies help us remember your preferences and understand how visitors navigate our site. By continuing to use playandspin.com, you consent to our use of cookies in accordance with this policy.

You may disable cookies through your browser settings. Disabling cookies may limit some functionality of the site, such as form pre-fill and session preferences.

Third-Party Services

We use the following third-party services that may collect data independently under their own privacy policies:

• Google Analytics / Google Ads — site traffic measurement and remarketing. Google's data collection is governed by the Google Privacy Policy. You may opt out via Google's opt-out tool.
• Meta (Facebook/Instagram) — social media integration and advertising. Governed by Meta's Data Policy.
• Saca Party (sacoaparty.com) — our online party booking system. Please review their privacy policy when completing a booking.

Links on our site to external websites are provided for convenience. Play and Spin is not responsible for the privacy practices or content of those sites.

Children's Privacy (COPPA)

Play and Spin is a family entertainment center. We do not knowingly collect personal information from children under 13 years of age without verifiable parental consent, in compliance with the Children's Online Privacy Protection Act (COPPA).

Our website does not target children directly. Party and event bookings are made by parents or guardians, not by children. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will delete it.

Photos taken at our facility during events may include children. See our Terms & Conditions for our Photo & Video Consent policy.

Security

We implement reasonable technical and organizational measures to protect the information we collect from unauthorized access, disclosure, or loss. No internet transmission is 100% secure, and we cannot guarantee absolute security. We encourage you to use caution when sharing personal information online.

Business Transfers

In the event of a merger, acquisition, or sale of assets, personal information we hold may be transferred to the acquiring entity. We will notify users of any such transfer via a notice on this page or direct communication if required by law.

Your Rights

You have the right to:

• Request a copy of the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to any legal retention requirements
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at the address below.

Changes to This Policy

Play and Spin reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.