Terms & Conditions

By accessing playandspin.com, booking a party or event, or visiting Play and Spin at 7631 N Caldwell Ave, Niles, IL 60714, you agree to the following terms and conditions in full. If you do not accept these terms, please do not use our website or services.

Booking & Reservations

All parties and events must be booked in advance through our events department and party booking system at playandspin.sacoaparty.com. Walk-in party hosting is not available — our facility does not accommodate unbooked parties, and guests may not bring outside cakes or balloons for walk-in celebrations.

A booking is confirmed only upon receipt of the required deposit or full payment as specified at the time of booking. Play and Spin reserves the right to release unconfirmed reservations.

Payment & Refunds

All prices are in U.S. dollars. Payment methods accepted are displayed at the time of checkout. Deposits are required to secure party and event reservations.

Refund eligibility and timing vary by package — see your booking confirmation for the specific refund terms that apply to your reservation. For questions about a specific booking, call us at (847) 324-9721 or contact our events team.

Cancellation Policy

Cancellation terms vary based on the package booked and the notice period provided. Specific cancellation windows and any applicable fees are stated in your booking confirmation. If your confirmation does not address a particular situation, call to clarify before assuming a refund is available.

Play and Spin reserves the right to cancel or reschedule events due to facility issues, safety concerns, or circumstances beyond our control. In such cases, we will offer rescheduling or a full refund of any deposit paid.

Liability Waiver

Participation in physical activities at Play and Spin — including go-karts, laser tag, inflatable park, rock climbing, bumper cars, and other attractions — carries inherent risk. All participants (or their parent/guardian if under 18) may be required to sign a liability waiver before participating.

Play and Spin is not liable for injuries resulting from participant behavior that is inconsistent with posted rules, staff instructions, or reasonable safety practices. We are committed to maintaining a safe environment, and guests are expected to follow all posted rules and staff directions at all times.

Photo & Video Consent

Play and Spin staff may capture photos and video footage during events and general operations for use in marketing materials, social media, and our website. By attending or booking an event at Play and Spin, you and your guests consent to the possibility of appearing in such materials.

If you do not wish for yourself or your child to appear in marketing materials, notify a staff member at the start of your event. We will make reasonable efforts to accommodate your request, but cannot guarantee exclusion in all circumstances.

Guest-captured photos and videos of other guests, particularly minors, must not be shared publicly without the consent of those individuals or their guardians.

Behavior on Premises

All guests are expected to behave in a manner that is respectful to other guests, staff, and the facility. Play and Spin reserves the right to remove any guest whose conduct is deemed unsafe, disruptive, or otherwise inappropriate, without refund.

• Height and weight restrictions apply to certain attractions — posted at each attraction entrance
• Outside food and beverages are not permitted unless specified in your party package
• Outside cakes and balloons are not permitted for walk-in visits
• Alcohol is available only in the designated sports bar area to guests 21+ with valid ID
• No running in non-designated areas; follow posted activity rules at all attractions

Intellectual Property

All content on playandspin.com — including text, images, logos, and design — is the property of Play and Spin or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without prior written permission.

Modifications to These Terms

Play and Spin reserves the right to amend these Terms & Conditions at any time. Updates will be posted on this page with a revised "Last updated" date. Continued use of our website or services after changes are posted constitutes acceptance of the revised terms.